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Cancellations, Rescheduling and Refund Policy

Participant virtual training slots are limited based on strict instructor-to-student ratios. Seats will be assigned to paid registrants in the order registration fees and materials are received. Cancellations and rescheduling must be received in writing as noted below:

  • If you are unable to attend your scheduled course, there is a $35.00 rescheduling fee. Our staff will work to schedule you into the next available course that will work with your schedule.
  • Northwest Health Services – ResusMed,  does not offer refunds once your registration is complete. If you have an emergency that makes you unable to attend the course, you must contact the Training Center 48 hours prior to the start time of the class. The Training Center Staff will move you to the next available course or issue a course credit. Course credits can only be applied to the same type of course, cannot be used by another person and must be used within 90 days of the missed course. Once a credit is applied, the student must attend that course as a credited course will not be refunded or credited a second time.
  • Northwest Health Services reserves the right to cancel a class depending on weather, outages, or unforeseen circumstance. In the event of a cancellation, we will offer full refunds or priority rescheduling to a future course.

Contact us at info@ResusMed.com for questions related to rescheduling.